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PRIVACY POLICY
Last updated on: 21th Dec, 2023
Ridx Mobility & Software Solutions respects the privacy of your personal information and, as such, makes every effort to ensure your information is protected and remains private. As the owner and operator of our Service, website at Ridx Mobility & Software Solutions (the “Website”) and a mobile application Ridx Mobility & Software Solutions (the “App”), together hereafter referred to in this Privacy Policy as “Ridx Mobility & Software Solutions”, “us”, “our” or “we”, we have provided this Privacy Policy to explain how we collect, use, share and protect information about the users of our Service (hereafter referred to as “user”, “you” or “your”).
We will not use or share your personal information with anyone except as described in this Privacy Policy.
This Privacy Policy, which is part of and linked to the Ridx Mobility & Software Solutions Terms of Services Agreement accessible here terms & condition , will inform you about the types of personal data we collect, the purposes for which we use the data, the ways in which the data is handled and your rights with regard to your personal data.
By using our Services, you acknowledge that you have read and agree to this Privacy Policy and provide explicit consent at the time of your registration for your account, and by accessing or using our Services, you consent to the collection, transfer, manipulation, storage, disclosure and other uses of your information (collectively, “Use of Your Information”) as described in this Privacy Policy and our Terms of Service which may be accessed here terms & condition. If you do not, or no longer, agree with or consent to this Privacy Policy and our Terms of Service you may not access or use our Services. Furthermore, for users of our Services providing information from the European union, we rely upon the legal grounds found in the section entitled “The legal basis and reasons for collection and processing your personal information” found hereinafter in this Privacy Policy.
For the purpose of this Privacy Policy the data controller of personal data is Ridx Mobility & Software Solutions and can be reached at [email protected] . Data controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which, and the manner in which, any personal information are, or are to be, processed.
For purposes of this Privacy Policy, “Your Information” or “Personal Data” means information about you, which may be of a confidential or sensitive nature and may include personally identifiable information (“PII”) and/or financial information. PII means individually identifiable information that would allow us to determine the actual identity of a specific living person, while sensitive data may include information, comments, content and other information that you voluntarily provide.
Ridx Mobility & Software Solutions collects information about you when you use our Website or App to access our services, and other online services (collectively, the “Services”) and through other interactions and communications you have with us or our Coaches.
We may change this Privacy Policy from time to time. If we decide to change this Privacy Policy, we will inform you by sending you a notice to your registered email address and by posting the revised Privacy Policy on the Site and in the App. If the changes to the Privacy Policy are significant, the email notice we send you will require you to accept the revised Privacy Policy terms. Those changes will go into effect on the “Last updated” date shown at the end of this Privacy Policy. By continuing to use the Site or Services, you consent to the revised Privacy Policy. We encourage you to periodically review the Privacy Policy for the latest information on our privacy practices.
HIPAA is a set of laws that applies to healthcare information. We are not a healthcare provider so those laws don’t apply to us.
Ridx Mobility & Software Solutions is not a healthcare provider and does not provide medical care, advice, diagnosis, treatment or services and your use of our Services does not create a patient/physician relationship. As such, we specifically disclaim any representation or warranty that Ridx Mobility & Software Solutions’s Services, as offered, comply with the federal health insurance portability and accountability act (“HIPAA”). Ridx Mobility & Software Solutions only maintains the minimum data necessary to provide our services and does not store or maintain your protected health information (PHI) and is not compliant.
We collect and store the data that we need to run the service including the information you provide to sign up, and information you send to your team, and information about how you use the service. Children (under 13 years old) are not allowed to sign up and so we don’t collect information from them.
Our Services are intended for users who have attained the age of majority where they reside (18 years of age or older in most jurisdictions). Furthermore, we do not knowingly collect personally identifiable information (PII) from persons under the age of 13 in the United States (“US”), or under the age of 16 in the European Union (“EU”), the “Protected Age”. If you are under the Protected Age, please do not provide us with information of any kind whatsoever. If you have reason to believe that we may have accidentally received information from a child under the Protected Age, please contact us immediately. If we become aware that we have inadvertently received Personal Information from a person under the Protected Age, we will delete such information from our records.
We collect information you provide directly to us, such as when you request information, create or modify your personal account, request Services, order a subscription to our Services, message your Coach or Clinician, complete a Ridx Mobility & Software Solutions form, survey, questionnaire or application, contact customer support, make a purchase, join or enrol for an event or otherwise communicate with us in any manner. This information may include, without limitation: name, date of birth, e-mail address, phone number, profile photograph, credit card or other method of payment information, or any other personal information you choose to provide.
We collect information about your activity on our services, for instance how you use them (e.g., date and time you logged in, features you’ve been using, searches, clicks and pages which have been shown to you, referring webpage address, advertising that you click on) and how you interact with other users, Coaches and us. The following are situations in which you may provide Your Information to us:
We also automatically collect information via the Website or App through the use of various technologies, including, but not limited to Cookies and Web Beacons (explained below). We may collect your IP address, browsing behavior and device IDs. This information is used by us in order to enable us to better understand how our Services are being used by visitors and allows us to administer and customize the Services to improve your overall experience.
We may also receive information from other sources and combine that with information we collect through our Services. For example if you choose to link, create, or log in to your Ridx Mobility & Software Solutions account with a social media service, e.g. LinkedIn, Facebook or Twitter, or if you engage with a separate App or Website that uses our API, or whose API we use, we may receive information about you or your connections from that Site or App. This includes, without limitation, profile information, profile picture, gender, user name, user ID associated with your social media account, age range, language, country, friends list, your contact names, e-mail addresses, phone numbers, and other identifiers and any other information you permit the social network to share with third parties. The data we receive is solely dependent upon your personal privacy settings with the social network.
We may collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data is de-identified or anonymized and does not constitute Personal Data as this data does not directly or indirectly reveal your identity. If we ever combine Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as PII which will only be used in accordance with this Privacy Policy.
We use cookies on our website as part of our marketing efforts. We may also look at the hardware and software you use when using our service. When you visit our Services, we may send one or more Cookies – small data files – to your computer to uniquely identify your browser and let us help you log in faster and enhance your navigation through the Sites. “Cookies” are text-only pieces of information that a website transfers to an individual’s hard drive or other website browsing equipment for record keeping purposes.
A Cookie may convey anonymous information about how you browse the Services to us so we can provide you with a more personalized experience, but does not collect personal information about you. Cookies allow the Sites to remember important information that will make your use of the site more convenient. A Cookie will typically contain the name of the domain from which the Cookie has come, the “lifetime” of the Cookie, and a randomly generated unique number or other value. Certain Cookies may be used on the Sites regardless of whether you are logged in to your account or not.
Session Cookies are temporary Cookies that remain in the Cookie file of your browser until you leave the Site.
Persistent Cookies remain in the Cookie file of your browser for much longer (though how long will depend on the lifetime of the specific Cookie).
When we use session Cookies to track the total number of visitors to our Site, this is done on an anonymous aggregate basis (as Cookies do not in themselves carry any personal data).
We may also employ Cookies so that we remember your computer when it is used to return to the Site to help customize your Ridx Mobility & Software Solutions web experience. We may associate personal information with a Cookie file in those instances.
We use Cookies to help us know that you are logged on, provide you with features based on your preferences, understand when you are interacting with our Services, and compile other information regarding use of our Services.
Third parties with whom we partner to provide certain features on our Site or to display advertising based upon your Web browsing activity use Cookies to collect and store information.
Our Website may use remarketing services, to serve ads on our behalf across the internet on third party websites to previous visitors to our Sites. It could mean that we advertise to previous visitors who haven’t completed a task on our site. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use Cookies to serve ads based on your past visits to our Website. Any data collected will be used in accordance with our own privacy policy, as well as Google’s privacy policies. To learn more, or to opt-out of receiving advertisements tailored to your interests by our third parties, visit the Network Advertising Initiative.
Ridx Mobility & Software Solutions may use third-party services such as Google Analytics to help understand use of the Services. These services typically collect the information sent by your browser as part of a web page request, including Cookies and your IP address. They receive this information and their use of it is governed by their respective privacy policies. You may opt-out of Google Analytics for Display Advertisers including AdWords and opt-out of customized Google Display Network ads by visiting the Google Ads Preferences Manager here. To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed an Opt-out Browser add-on, which is available by visiting Google Analytics Opt-out Browser. For additional information on how Google uses data when you use Google partners’ sites or apps, go here: https://policies.google.com/technologies/partner-sites.
You can control the use of Cookies at the individual browser level. Use the options in your web browser if you do not wish to receive a Cookie or if you wish to set your browser to notify you when you receive a Cookie. You can easily delete and manage any Cookies that have been installed in the Cookie folder of your browser by following the instructions provided by your particular browser manufacturer. Consult the documentation that your particular browser manufacturer provides. You may also consult your mobile device documentation for information on how to disable Cookies on your mobile device. If you reject Cookies, you may still use our Website or App, but your ability to use some features or areas of our Service may be limited.
Ridx Mobility & Software Solutions cannot control the use of Cookies by third parties (or the resulting information), and use of third party Cookies is not covered by this policy.
We automatically collect information about how you interact with our Services, preferences expressed, and settings chosen and store it in Log Files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, or App/Site functionality, and to document your consent to receiving products, services or communications from us or our partners. If we link such information with personally identifiable information in a manner that identifies a particular individual, then we will treat all such information as PII for purposes of this Privacy Policy.
When you use our Services, we may employ Web Beacons (also known as clear GIFs or tracking pixels) to anonymously track online usage patterns. No Personally Identifiable Information from your account is collected using these Web Beacons.
Our Cookie table below lists some of the Cookies on our sites. Please note that the names of Cookies and other technologies may change over time.
When you use our Services through your computer, mobile phone or other device, we may collect information regarding and related to your device, such as hardware models and IDs, device type, operating system version, the request type, the content of your request and basic usage information about your use of our Services, such as date and time. In addition, we may collect information regarding application-level events and associate that with your account to provide customer service. We may also collect and store information locally on your device using mechanisms such as browser web storage and application data caches.
Some web browsers may give you the ability to enable a “do not track” feature that sends signals to the websites you visit, indicating that you do not want your online activities tracked. This is different than blocking or deleting Cookies, as browsers with a “do not track” feature enabled may still accept Cookies. There currently is no accepted standard for how to respond to this signal, and we do not take any action in response to this signal.
Protecting your information We do our best to look after your information. If something goes wrong we will do our best to fix it, and will let you know.
We protect your information using commercially reasonable technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. Although we take measures to secure your information, we do not promise, and you should not expect, that your personal information, or searches, or other information will always remain secure. We cannot guarantee the security of our information storage, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet including, without limitation, email and text transmissions. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applile laws and regulations.
We use Stripe to manage payment processing. We don’t store any of your financial information.
Ridx Mobility & Software Solutions uses a secure third party payment processing gateway to collect, store and process payment information. That information is provided directly to our third party payment processors whose use of your personal information is governed by their Privacy Policy. Ridx Mobility & Software Solutions does not store this information on our Website or servers.
We will never sell your information to a third party (for example for advertising.)
We primarily use your information to provide you with the Service. We also use it to improve the Service. We would only ever share it with a third part if it was clear that this was a part of the Service you were signing up for.
In cases of harm or child abuse we would share it with law enforcement.
Our primary purpose in collecting, holding, using and disclosing your Information is for our legitimate business purposes and to provide you with a safe, smooth, efficient, and customized experience. We will not sell, rent, lease or barter your information to anyone unless you grant us explicit permission for this information to be shared. We will use this information in order to:
Verify your identity and prevent impersonation, spam or other unauthorized or illegal activity including, without limitation, infringement of intellectual property rights of third parties.
We may transfer the information described in this Privacy Policy to, and process and store it in, the United States and other countries, some of which may have less protective data protection laws than the region in which you reside. Where this is the case, we will take appropriate measures to protect your personal information in accordance with this Privacy Policy.
Ridx Mobility & Software Solutions is committed to cooperating with law enforcement while respecting each individual’s right to privacy. If Ridx Mobility & Software Solutions receives a request for user account information from a government agency investigating criminal activity, we will review the request to be certain that it satisfies all legal requirements before releasing information to the requesting agency.
Furthermore, Ridx Mobility & Software Solutions may disclose user account information to law enforcement, without a subpoena, court order, or search warrant, in response to a valid emergency when we believe that doing so is necessary to prevent death or serious physical harm to someone. Ridx Mobility & Software Solutions will not release more information than it prudently believes is necessary to prevent harm in an emergency situation. The following are some examples of circumstances that might warrant this voluntary disclosure:
Duty to Warn and Protect. If the user discloses a plan or threat to harm themselves, we will notify legal authorities. In addition, if they disclose a plan to threaten or harm another person, we will notify legal authorities.
Abuse of Children and Vulnerable Adults. If the user discloses, or it is suspected, that there is abuse or harmful neglect of children or vulnerable adults (i.e. the elderly, disabled/incompetent), we will notify legal authorities.
Prenatal Exposure to Controlled Substances. We will report to legal authorities any admitted prenatal exposure to controlled substances that could be harmful to a mother or a child.
We may allow others to provide audience measurement and analytics services for us. These entities may use Cookies, Web Beacons, software development kits (SDKs), and other technologies to identify your device when you visit our Site and use our Services, as well as when you visit other online sites and services.
We don’t promise anything with regard to sites we link to from our website.
Our Services, as well as the email messages sent with respect to our Services, may contain links or access to websites operated by third parties that are beyond our control. Links or access to third parties from our Services are not an endorsement by us of such third parties, or their websites, applications, products, services, or practices. We are not responsible for the privacy policy, terms and conditions, practices or the content of such third parties. These third-parties may send their own Cookies to you and independently collect data.
If you visit or access a third-party Website, application or other property that is linked or accessed from our Services, we encourage you to read any privacy policies and terms and conditions of that third party before providing any personally identifiable information. If you have a question about the terms and conditions, privacy policy, practices or contents of a third party, please contact the third party directly. Where your data is held
Your data may be held overseas, and unfortunately there is no consensus as to how to respond to the ‘do not track’ setting in browsers so we ignore it.
In order to provide our Services to you, we may send and store your personal information outside of the country where you reside or are located, including to the United States. Accordingly, if you reside or are located outside of the United States, your personal information may be transferred outside of the country where you reside or are located, including countries that may not, or do not, provide the same level of protection for your personal information. We are committed to protecting the privacy and confidentiality of personal information when it is transferred. If you reside or are located within the European Union (“EU”) or European Economic Area (“EEA”) and such transfers occur, we take appropriate steps to provide the same level of protection for the processing carried out in any such countries as you would have within the EU and EEA to the extent feasible under applile law. By checking the box acknowledging that you have read and agree to this Privacy Policy, and providing explicit consent at the time of your registration for your account, users who reside or are located in countries outside of the United States agree and consent to the transfer to and processing of personal information on servers located outside of the country where they reside, and assume the risk that the protection of such information may be different and may be less protective than those required under the laws of their residence or location.
Your rights to change, delete and edit your info You can ask us at any time to:
You may correct your account information at any time by logging into your online account. If you wish to cancel your account, please log into your account and follow any directions that are provided there, or email us at [email protected] Please note that in some cases we may retain certain information about you as required by law, or for legitimate business purposes to the extent permitted by law.
You may opt out of receiving promotional messages from us at any time by following the instructions in those messages sent to you or by contacting us at [email protected] . If you opt out, we may still send you non-promotional communications, such as those about your account, about Services you have requested, or our ongoing business relations.
California Civil Code Section 1798.83 entitles California residents to request information concerning whether a business has disclosed Personal Information to any third parties for their direct marketing purposes. California residents may request and obtain from us once a year, free of charge, information about the personal information, if any, we disclosed to third parties for direct marketing purposes within the immediately preceding calendar year. If applile, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared information within the immediately preceding calendar year.
If you are a California resident and would like to make such a request, please submit your request in writing to: [email protected]
You have certain rights in relation to Personal Information we hold about you. You can exercise any of the following rights by contacting us using any of the methods in the Contact section below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
You have the right to access information held about you for the purpose of viewing and in certain cases updating or deleting such information. Furthermore, if you prefer that Ridx Mobility & Software Solutions does not share certain information as described in this Privacy Policy, you can direct Ridx Mobility & Software Solutions not to share that information. We will comply with an individual’s requests regarding access, correction, sharing and/or deletion of the personal data we store in accordance with applile law. To make changes to your account affecting your personal information contact us at the email address in our Contact section below. For any deletion, non-sharing or update request, we will make the changes as soon as practile, however this information may stay in our backup files. If we cannot make the changes you want, we will let you know and explain why.
If personal information we hold about you is not accurate, out of date or incomplete, you have a right to have the data corrected or completed. To make corrections to your account please contact us at the email address in our Contact section below.
In certain circumstances, you have the right to request that personal information we hold about you is deleted. If we cannot delete the information you want, we will let you know and explain why. To request information deletion please contact us at the email address in our Contact section below.
In certain circumstances, you have the right to object to our processing of your personal information. For example, you have the right to object to use of your personal information for direct marketing purposes. Similarly, you have the right to object to use of your personal information if we are processing your information on the basis of our legitimate interests and there are no compelling legitimate grounds for our processing which supersede your rights and interests. You may also have the right to restrict our use of your personal information, such as in circumstances where you have challenged the accuracy of the information and during the period where we are verifying its accuracy. To object to or restrict processing please contact us at the email address in our Contact section below.
You have the right to be provided with a copy of the information we maintain about you in a structured, machine-readable and commonly used format. To receive a copy of the information we maintain about you please contact us at the email address in our Contact section below.
If you have given your consent to us to process and share your Personal Information after we have requested it, you have the right to withdraw your consent at any time. To withdraw your consent please contact us at the email address in our Contact section below.
If you’re based in the EU, you can file a complaint with the supervisory authority in your Member State. By way of example, if you reside in the United Kingdom you can file a complaint with the Information Commissioner’s Office here https://ico.org.uk/
Your data will be held for as long as you have an account. We will delete your data a year after you close your account unless we need the information for business/legal purposes.
Unless you request that we delete certain information, we retain the information we collect for as long as your account is active or as needed to provide you services. Following termination or deactivation of your account, we will retain information for at least 1 year and may retain the information for as long as needed for our business and legal purposes. We will only retain your Personal Data for so long as we reasonably need to unless a longer retention period is required by law (for example for regulatory purposes).
Questions? Please contact us at [email protected] if you have any questions about our practices or this Privacy Policy.
Your privacy is very important to us. Our Privacy Policy is designed so that you understand how we collect, use, and safeguard the personally identifiable information that you voluntarily provide to us as well as the non-personally identifiable information that we collect from you. It is also designed to assist you in making informed decisions when using the Ridx Mobility & Software Solutions Website.
By using this Site, you consent to the terms of our online Privacy Policy and to Ridx Mobility & Software Solutions’s use and processing of personally identifiable information for the purposes given below. Should the online Privacy Policy change, we will post all changes in an amended version with a new “Last Updated” date at the top of this Privacy Policy.
YOUR VISITATION, USE AND/OR REGISTRATION AS A CUSTOMER ON THIS SITE MEANS THAT YOU ACCEPT THE PRACTICES SET FORTH IN THIS POLICY. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE POLICY AT ANY TIME. YOUR CONTINUED USE AFTER SUCH CHANGES HAVE BEEN MADE INDICATES YOUR CONTINUED AGREEMENT TO THE POLICY INCLUDING ALL CHANGES. IT IS THEREFORE YOUR RESPONSIBILITY TO CHECK BACK REGULARLY FOR UPDATES TO THIS POLICY.
We collect two categories of information from you. The first type is personal information that you actively choose to disclose (“Active Information”) and the second type is anonymous aggregate information collected in a manner not visible to you or others visiting our Site (“Passive Information”).
When ordering or registering on our Site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. In providing this Active Information, you consent and agree that you may be contacted by Ridx Mobility & Software Solutions with respect to information related to the Site and/or information regarding our or third parties’ products and services. If you provide personally identifiable data to us, you may later elect to have that information deleted from our files, or kept from being used for purposes other than for the service requested, by following the opt-out procedures set forth below.
We collect Passive Information related to your activity on our Site. Whether or not you register on the Site, we record information relating to your use of the Site, such as the information you click on, your browser type, IP address, referring URL, and timestamp information. If you are logged in, we may associate this information with your account. We use this type of information to administer the Site and provide the highest possible level of service to you. We may also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site. You cannot be identified from this aggregate information.
Your personally identifiable information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. This does not include trusted third parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. We also reserve the unequivocal right to release all your information, to the maximum extent permitted by law (both Active Information and Passive Information) in the event that: (1) we believe that the Site is being or has been used to commit unlawful acts; (2) the information is subpoenaed or otherwise required in a court proceeding; (3) you violate or breach an agreement with the Site including, but not limited to, this Privacy Policy; (4) you have submitted fraudulent or otherwise invalid information to this Site; (5) we believe that you may harm, or have harmed, the property or other rights of us, our members, our employees, the Site’s other Users or any other third party; (6) we are sold to or otherwise acquired by any individual, entity or organization (i.e. to a successor entity in the event of sale of the business, including merger, bankruptcy or other ownership change); or (7) when we otherwise deem it necessary or appropriate.
To the extent that you do provide us with personally identifiable information, Ridx Mobility & Software Solutions strives to maintain the accuracy of this information. Where we collect personally identifiable information from you on the Internet, our goal is to provide a means to contact us should you need to update or correct that information. If for any reason those means are unavailable or inaccessible through the Site, you may send updates and corrections about your personally identifiable information to [email protected] and we will make reasonable efforts to incorporate the changes in the information that we hold as soon as practile.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. We do take reasonable efforts to secure your retained personal information. Efforts we may take to ensure security include but are not limited to monitoring of our network and data for intrusions. We also use industry-accepted standards to protect your information, including SSL encryption when transmitting sensitive information. We have implemented certain physical, encrypted, electronic, and managerial procedures to safeguard and secure the information we collect. Communications you may have with us via email or mail may not be secure unless we advise you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we request that you do not send or post sensitive information through these means. You hereby acknowledge that Ridx Mobility & Software Solutions is not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
We use cookies to store users’ preferences and to record session information, for purposes including ensuring that users are not repeatedly offered the same advertisements and to customize any newsletter, advertising, and Web page content based on browser type and user profile information. You may disable cookies by adjusting the settings on your Web browser. You may be able to configure your browser to accept or reject all or some cookies, or notify you when a cookie is set – each browser is different, you may wish to review the “Help” menu of your browser to learn how to change your cookie preferences. Please note, however, that you may be required to enable cookies in order to use the functions contained on our Site. Please also note that we may allow third party advertisers that are presenting advertisements on some of our pages to set and access their cookies on your computer. Advertisers’ use of cookies is subject to their own privacy policies, not our Privacy Policy.
Advertisements that appear on the Site are sometimes delivered (or “served”) directly to users by third party advertisers. They automatically receive your IP address when this happens. These third party advertisers may also download cookies to your computer, or use other technologies such as JavaScript and “web-beacons” to measure the effectiveness of their ads and to personalize advertising content. Doing this allows the advertising network to recognize your computer each time they send you an advertisement in order to measure the effectiveness of their ads and to personalize advertising content. In this way, they may compile information about where individuals using your computer or browser saw their advertisements and determine which advertisements are clicked. Ridx Mobility & Software Solutions does not have access to or control of the cookies that may be placed by the third party advertisers. Third party advertisers have no access to your contact information stored on the Site unless you choose to share it with them. This Privacy Policy covers the use of cookies by Ridx Mobility & Software Solutions and does not cover the use of cookies or other tracking technologies by any of its advertisers.
Ridx Mobility & Software Solutions may contain links to third party Web sites to which we have no affiliation. Except as set forth herein, we do not share your personal information with those third parties, and are not responsible for their privacy practices. We suggest you read the privacy policies on all such third party Web sites. Although we have no responsibility or liability for the content and activities of these linked sites, we nonetheless seek to protect the integrity of our site and welcome any feedback about these sites.
In compliance with the Children’s Online Privacy Protection Act (COPPA), Ridx Mobility & Software Solutions is not directed at or designed to attract children. Accordingly, we do not knowingly or intentionally collect personally identifiable information from anyone we know to be under 13 years of age.
This online privacy policy applies only to information collected through our website and not to information collected offline.
Please also visit our Terms of Use section establishing the use, disclaimers, and limitations of liability governing the use of our Site.
Opt-In/Opt-Out: To sign up to Ridx Mobility & Software Solutions, For support Contact at +91 7411702406. Message and data rates may apply. 2-5 messages to user per booking. All tracking automatically ceases once the selected tracking period ends; selected tracking will not exceed seven (7) days.
For more information, or if you have questions or concerns regarding Ridx Mobility & Software Solutions’s Privacy Policy, or you wish to opt-out as provided above in this policy, you may Contact at +91 7411702406 or you can send correspondence to the following address:
Ridx Mobility & Software Solutions
Corporate No.944 Ground Floor,19th Main 25th Cross Sector 2 HSR Layout Bangalore 56102
Account Holder (customer) and Mobile User (driver) privacy is extremely important to us at Ridx Mobility & Software Solutions. Location coordinates are obtained only after the mobile phone user has agreed to and opted-in to use this Service.
In the case of any change to this Location Privacy Policy, we will post the change here with a new “Last Updated” date at the top of this document.
By using the Site and Service you consent to this Location Privacy Policy, our (general) Privacy Policy and our Terms of Use, all of which are available on the Site and all of which apply to you. You consent to any changes by using this Site following any change to the “Last Updated” date above.
Location coordinate data (latitude, longitude and radius) will only be obtained when a registered Mobile User has authorized or opted-in to the Service. The agreement process is commenced by a registered Account Holder enrolling a mobile device. The temporary end user enrollment process begins by sending an Opt-In SMS text message to the Mobile User who owns and/or controls the mobile device. The Mobile User then accepts this agreement by replying YES to a short-code via SMS text message. At any time the registered Mobile User can cancel the Ridx Mobility & Software Solutions Service’s ability to obtain their location coordinates by replying STOP to a short-code SMS text message. Message and data rates may apply.
Ridx Mobility & Software Solutions may contain links to third party Web sites to which we have no affiliation. Except as set forth herein, we will not share your personal information with those third parties, and are not responsible for their privacy practices. It is your responsibility to read and understand the privacy policies on all such third party Web sites. Although we have no responsibility or liability for the content and activities of these linked sites, we request any information pertaining to these sites’ privacy practices. Ridx Mobility & Software Solutions may contain links to third party Web sites to which we have no affiliation. Except as set forth herein, we will not share your personal information with those third parties, and are not responsible for their privacy practices. It is your responsibility to read and understand the privacy policies on all such third party Web sites. Although we have no responsibility or liability for the content and activities of these linked sites, we request any information pertaining to these sites’ privacy practices.
Location data will be used solely to provide a registered Account Holder with position information according to the account Terms of Use. All customer data will be used only by Ridx Mobility & Software Solutions to provide the Account Holder and any other users authorized by the Account Holder with location information and/or any analytical data derived from location information. We will not pass -on or re-sell your data to any third party. Location coordinate data is transmitted via SSL technology into password protected servers. Location information is retained on our system for up to one year. Important Message from your Cellular Provider (AT &T, Sprint, T-Mobile, Verizon Wireless and others). This is not a Cellular Provider application. If you use this application, it may require your Cellular Provider to disclose your customer information, including Mobile Phone Location Information, to the application provider or some other third party. By providing your consent, you authorize your Cellular Provider to disclose your information to third parties to enable this application. Check the application’s terms of use and the policies for more information about how the application will collect, access, use or disclose your information. Terms of use and other policies usually are available on the application provider’s website. If you aren’t comfortable with the application’s policies, don’t use it. You acknowledge and agree that (1) your relationship with the application provider is separate from your relationship with your Cellular Provider; (2) your Cellular Provider is not responsible for this application; and (3) you will hold harmless your Cellular Provider and its subsidiaries, affiliates, officers, employees, agents, successors and assigns from any judgments, claims, actions, losses, liabilities or expenses arising from or attributable to this application or the acts or omissions of the application provider.
If there are any questions regarding this Location Privacy Policy or the Service, you may contact us using the information below:
Contact at +91 7411702406
Write to:
Ridx Mobility & Software Solutions
Corporate No.944 Ground Floor,19th Main 25th Cross Sector 2 HSR Layout Bangalore 56102
Contact: +91 7411702406
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